Automotive business service practices
Automotive customer relations and sales
I tried this exercise as a different way of reviewing lessons to date. Automotive students learn best through doing more so then in a typical lecture environment. Allowing them to reflect using their hands may yield greater comprehension of materials learned, I hope. The ultimate test will be their recollection of this material in a real life customer handling environment. Either way, the automotive industry is changing and it's up to us as instructors to create a better and engaging learning environment to serve the needs of the future.
From my BCIT AST diploma program - end of term 2 Dorset students
Great bunch of guys. Coming back in Jan 2015 for term 3. This is an international mix with some students from Korea and some from China. While language was a barrier at first, we all learnt to communicate using key words and body language. This term I had the luxury of doing Business programs and hands on shop exercises. Looking forward to them coming back in 2015.